Working in the Remote Administrative Assistant field for some competitors we realized that we didn’t agree with some business practices or the way the customer was being helped.  We witnessed some who would give a really low cost in the beginning but within a short amount of time would raise the rate to over double what it was. We saw staff being overworked with too many clients and in many instances, the client never knew that the admin they had was working up to 4 other clients.

When you work your employees past a manageable level the customer service that is given is not what it should be. We will always offer the A+ customer service that we would want to receive ourselves.  

 

Our commitment to our clients is:

 

1. Be friendly

2. Be helpful

3. Not overload our staff

4. Not change the price

5. Allow our admins to work with our client directly

6. Offer dedicated, happy employees to be your administrative assistant

7. Provide service with the way the client wants it done

8. Keep up to date with changes in the industry

9. Learn our client's area so we can route correctly

10. Put our client needs first.

We strive to protect our client’s best interest at all times.